Complete Care
If you are looking for comprehensive IT support then look at Complete Care from Neutecs.
Our people have real world experience of supporting IT for world leading companies. Furthermore our people are certified professionals in their respective disciplines ensuring that their knowledge is as up-to-date and relevant as possible to gain the best value from your IT investment.
Our customers enjoy 24 x 7 support dealing with a UK based help desk – registering and resolving events either by telephone, email or the web.
Unlike the traditional model our first line support people are more than just call takers – they have the skills to be able to resolve many problems from the moment they are raised. This ability to act like an internal IT department means the transition from your own internal team to an outsource (but not off-shore) provision is more easily accepted by your people.
Given that we have more people and resources than most internal IT departments we can provide a level of service that exceeds that previously delivered.
Again, support from Email to ERP, and all points in between, means that you can concentrate on your core business while we concentrate on your IT.
And because we are pragmatic and understand businesses of all sizes and types we can offer a support plan that suits your business.
We work as part of your team as a single, trusted, strategic partner.
Some of what we do ...
- IT Strategy
- E-mail and messaging
- ERP and business systems
- Hardware configuration
- Desktop software
- PC and Laptops
- Blackberry
- Virtualisation / Green computing
- IT Project Management
- Internet, Extranet, Intranet
- IT Security
- Custom and bespoke software
- LAN and WAN
- EDI
- Disaster and recovery plans
- Business Continuity
For a free, no obligation, initial discussion about how we can support your business contact us